Lulu

RECEPTIONIST

Lulu is passionate about helping individuals effectively navigate their healthcare. She applies this passion in her positions as a nursing student, Cedars Sinai hospital volunteer, and receptionist at Framework. She is fluent in Tigrinya, Amharic, and Oromo.

Fil

receptionist

Fil joins Framework with a long history of working in mental health clinics in greater LA. He is passionate about de-stigmatizing mental health and strives to provide a positive experience for each client he assists.

Bella

BILLING SPECIALIST

Bella is Framework’s secret fairy who works behind the scenes to make sure everything goes smoothly with your billing, giving you the freedom to focus on what matters—your therapy. Bella works her magic to ensure your insurance is covering your services and your copay is clearing your credit card. She’ll contact you should an issue arise (from a Gmail address titled “Profitable Claims Solutions”), otherwise please visit our Current Clients page if you have a question about your billing.